VOGANT Logo
VOGANT Fashion Attract's

Frequently Asked Questions

Find answers to the most common questions about our products and services

Browse our collection, select the product you want, choose your size and quantity, and add it to your cart. Proceed to checkout, fill in your details, and complete the payment to place your order.

Yes, you can modify or cancel your order within 24 hours of placing it, provided it hasn't been shipped yet. Contact our customer support team immediately with your order details.

Visit our Track Order page and enter your phone number and order ID (if available). You can also track your order through your account if you're logged in.

We apologize for the inconvenience. Please contact our support team within 48 hours of receiving the order with photos of the damage or wrong item. We'll arrange a replacement or refund.

Enjoy FREE shipping on all orders above ₹500. For orders below ₹500, a nominal shipping fee of ₹50 applies.

Standard delivery takes 5-7 business days. Express delivery (2-3 business days) is available for select locations at additional cost. Delivery times may vary during peak seasons.

Yes, we ship worldwide! International shipping rates and delivery times vary by location. Contact us for more details on international shipping.

Contact our support team as soon as possible with your order ID and new address. We'll try our best to update it before shipment.

We offer a 30-day return policy for most items. Products must be unused, unwashed, and in original packaging with tags attached. Certain items like innerwear and customized products are not eligible for return.

Visit our Returns page to initiate a return request. Fill in your order details and reason for return. Our team will guide you through the process.

If the return is due to our error (wrong item, defective product), we bear the shipping cost. For other returns, the customer is responsible for the return shipping charges.

Refunds are processed within 7-10 business days after we receive and inspect the returned item. The amount will be credited to your original payment method or bank account.

We accept all major credit/debit cards (Visa, MasterCard, RuPay), UPI, net banking, and popular digital wallets (Paytm, PhonePe, Google Pay). All transactions are secure and encrypted.

Yes, we use industry-standard SSL encryption to protect your payment information. We do not store your complete card details on our servers.

Payment failures can occur due to insufficient funds, bank server issues, or incorrect card details. Please check your details and try again, or contact your bank. You can also try an alternative payment method.

Yes, if you cancel your order before shipment, you'll receive a full refund within 7-10 business days. If the order has already shipped, you'll need to receive it and then initiate a return.

Click on the "Login" button in the header, then select "Sign Up". Enter your email address, create a password, and fill in your details to create an account.

On the login page, click "Forgot Password", enter your email address, and we'll send you a link to reset your password.

Log in to your account and go to "My Account" to update your profile information including name, phone number, and addresses.

Yes, contact our customer support to request account deletion. We'll process your request after resolving any pending issues.

Each product page has a size chart. Measure yourself and compare with our size chart. If you're between sizes, we recommend sizing up for a comfortable fit.

We strive to show accurate colors. However, slight variations may occur due to monitor settings and photography. The actual product color may vary slightly.

Currently, we don't offer customization options. However, we have a wide range of sizes and styles to choose from.

Most of our products are hand wash or machine washable. Please check the product label for specific care instructions. For delicate items like sarees, we recommend dry cleaning.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.

Contact Us